Most items purchased from Bodega ni Suki come with a 7-Day Replacement Warranty and a 1-Month Service Warranty, counted from the date you receive your order.
Pre-owned gadgets (e.g. iPhone 6 units) are covered under the same 7-day replacement / 1-month service warranty for functional defects only. Cosmetic wear (light scratches, battery health within the range stated on the product page) is expected on pre-owned units and is not covered.
Consumables (skincare, supplements, coffee and juice mixes, and similar items) can only be replaced if unopened, unused, and defective or damaged on arrival. For hygiene and safety reasons, we do not accept consumable returns due to change of mind.
For non-consumable items, you have 30 calendar days from the date of delivery to request a return for a refund or exchange, provided the item is unused, in its original packaging, with all accessories, and with proof of purchase (your order number).
Change-of-mind returns are not accepted for consumables, intimate-use items, or made-to-order items.
If your item arrives defective, damaged, or different from what you ordered, message us within 7 days of delivery with:
Please wait for our confirmation before sending anything back — items returned without prior approval may not be accepted upon arrival.
Once we receive and inspect a returned item, we will let you know the result within 2–3 business days.
Approved refunds are sent via bank transfer, GCash, or store credit — we do not refund to a credit card, since we do not accept credit card payments at checkout. Refunds are typically released within 3–5 business days after approval.
Within the 1-month service warranty period, a defective unit may be repaired or replaced at our discretion, subject to inspection.
Bodega ni Suki
📞 +63 954 2473 820
📧 support@bodeganisuki.net
📍 426A Bulalakaw St., Plainview, Mandaluyong City, NCR, Philippines
